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Privacy Policy

Last Updated: February 2026

CitrusBurn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our natural weight loss products.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, shipping address, billing address, and payment information when you make a purchase.
  • Health Information: Optional information you provide about your weight loss goals, dietary preferences, or health conditions to help us provide better support.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior on our website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for CitrusBurn products
  • Send you order confirmations, shipping updates, and delivery notifications
  • Respond to your inquiries and provide customer support
  • Provide personalized weight loss guidance and product recommendations
  • Send promotional communications about special offers and new products (with your consent)
  • Improve our website, products, and services
  • Analyze customer usage patterns and preferences
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations and regulations

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, email service providers, and marketing platforms.
  • Affiliate Partners: Authorized partners who help us market and distribute CitrusBurn products.
  • Legal Requirements: When required by law, court order, or government regulations, or to protect our legal rights.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and web beacons) to collect information about your browsing activities. These help us understand how you use our website, remember your preferences, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect functionality and your experience on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for accounting and legal compliance purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications at any time
  • Request data portability (receive your data in a structured format)
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

California residents may request this information up to two times per year, free of charge.

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately so we can delete it.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Marketing Communications

With your consent, we may send you promotional emails about CitrusBurn products, special offers, weight loss tips, and other information we think may interest you. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at:

Email: support@citrusburn.com
Phone: +1 (800) 390-6035 (24/7)

We will respond to your inquiry within 30 days.

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